Can there be anything more frustrating than having a dropped Wi-Fi connection? Worst yet, not seeing your Wi-Fi network at all when you need to send an important email? You might not be able to see your Wi-Fi network for several reasons—ranging from being in a location with limited or no internet connection, being in airplane mode, or simply forgetting to turn Wi-Fi on. In certain cases, it could be a router issue, but more on that later.

While the reasons can vary, you can troubleshoot most common Wi-Fi issues yourself in Windows 10. Here are some tips to figure out the problem and fix things.

Fix 1. Restart Your Computer

Restarting computer can often fix many issues you are encountering. When your computer suddenly has no Internet connection, you can click Start -> Power -> Restart to reboot your computer.

Fix 2. Check Internet Connection with Another Device or Try to Access Other Websites

If you meet this site can’t be reached error when visiting a website, you can try to visit more websites to see if you can access them. You can also try another device to see if it can connect to the Internet. If the Internet connection problem only happens on one device, then you can focus on fixing no Internet connection problem on that specific machine. You can get some solutions in Part 2.

Fix 3. Restart Internet Modem and Router

Sometime restarting the Internet Modem and Router can fix many minor Internet problems. You can directly cut off the power supply of Modem and Router to turn them off, or manually unplug your modem and router from their respective power sources. After a few minutes, you can turn on your modem and router again, and check if router not connecting to Internet issue is fixed.

Fix 4. Check for Virus/Malware Infection

Malware or virus infection could make your computer work abnormally and cause Internet connection problem. You can use Windows Defender or third-party antivirus software to run a malware/virus scan for your computer.

Fix 5. Try IDM

IDM is a tool to increase download speeds by up to 5 times, resume and schedule downloads. Comprehensive error recovery and resume capability will restart broken or interrupted downloads due to lost connections, network problems, computer shutdowns, or unexpected power outages