Issues can arise at numerous points along the network. Before you start trying to troubleshoot any issue, you want to have a clear understanding of what the problem is, how it came up, who it’s affecting, and how long it’s been going on. By gathering the right information and clarifying the problem, you’ll have a much better chance of resolving the issue quickly, without wasting time trying unnecessary fixes.
Steps To troubleshoot network problems
1. Check the hardware. When you're beginning the troubleshooting process, check all your hardware to make sure it's connected properly, turned on, and working. ...
2. Use ipconfig. ...
3. Use ping and tracert. ...
4. Perform a DNS check. ...
5. Contact the ISP. ...
6. Check on virus and malware protection. ...
7. Review database logs.
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